Soft Skills: Application of proper and timely communication skills
One shall agree in all respects that communication skills play a vital role in any type of management systems. Proper and timely communication system with clarity in making the other person to understand without any ambiguity and in time shall mean that your approach and communication system has been directed towards achieving the goal and production will increase to the maximum expected.
It is a zest and the determination of the will, with a kind of action/
excitement that leads one to reach greater heights by keeping the communication channels open. Communication system is the life blood for advancement in any organization, being aware of potential problems; you can fix them before a serious dispute arises.
excitement that leads one to reach greater heights by keeping the communication channels open. Communication system is the life blood for advancement in any organization, being aware of potential problems; you can fix them before a serious dispute arises.
How many types of communication system you can make out?
· Direct and Indirect;
· Verbal and non-verbal;
· Documentary- telegrams; Fax; SMS; e-mail and or other WWW
· communication through internet and other Electronic Systems;
· Non-documentary;
· Body-Language;
· News paper and Media advertisemnetswith their won encrypted or ciphered codes like birth day greetings, safe travel;marriage dates; piligrimage; touring; meetings; et.
· Same type on Channels scrollings,etc..;
· These communications, includes, person to person talk, which also include body language, whisperings, eye contacts, nods, etc. The only thing is that the person who tries to communicate shall see that the matter is simple, to the point and the most understandable in language and letters/speech so that the other person who receives it does not misinterprets and or mistake it; in these communication system Direct and Indirect; Verbal and Non-verbal, Inter-personal communications can also be included; The communication via wireless system, telephones, cells, video-talk, and the like also fall within interpersonal communications.
· Documentary communication includes, the present type of Fax, hand writing, typing, use of electronics equipments, photo-printing, cipher/code language between two/or more persons/groups, etc.
Here again, one shall need to know about the explanations, listening skills, and communication of the transfer of the information sought for by one person and expressing the matters by another person. Both have to follow the soft skills to understand each other, the matter in question, and fact in issue. There shall not be any over enthusiasm and anxiety for gaining impressions, which may, at times lead to improper projection of the information.
Always, at all the occasions, first try to understand the situation, the sequence, the scene, verify and make minute observations of the spot, listen to most of the persons who are found at the spot or eye witnesses, hear them with patience, remember what they say, understand and then communicate in simplest and easy language to the Boss.
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